Monday – Friday
9am – 5pm
A Home Care Package is a bundle of home and community support services for older Australians who want to remain living independently their home. The package which helps to reduce reliance on family and friends, is funded by the Commonwealth Government.
Home Care Packages can be an option if you need a coordinated approach to the delivery of your home care – perhaps because you need help with many everyday tasks, or the care you need is more complex or intensive.
There are four levels of Home Care Packages designed and funded to support people with varying levels of need.
A Home Care Package gives you choice and flexibility to choose and pay for the services you need to stay safely in your home.
The main categories of services are:
Waitlists may apply due to demand.
The Charter of Aged Care Rights protect your rights as a consumer of Australian Government funded aged care services. Learn more about your rights by watching this video:
The Charter of Aged Care Rights – video | Aged Care Quality and Safety Commission
Applications for a Home Care Package are made through My Aged Care
Clients can receive their home care package from any organisation of their choice that is approved to provides the service. Home Care Package holders living anywhere can request Grampians Community Health as their provider.
Case Management support is available Monday to Friday 9am to 5pm.
Support services as listed above can be provided at a time that meets the need of the package holder and/or their carer.
A client income-tested fee is required from some clients which is based on income only, not assets (not applicable to full pensioners).
The package will pay for services within the Commonwealth guidelines from the home care allocated budget.
A case management and package management fee apply and are also paid from the funding.
Clients can purchase additional services outside of the guidelines if they wish.
More information on fees is available on the My Aged Care website.
For more information call GCH on 5358 7400
To apply for a Home Care Package, contact My Aged Care at:
Monday – Friday
9am – 5pm
Monday – Friday
9am – 5pm
Monday – Friday
9am – 5pm