Our policy includes information on:
- How we collect and handle your personal information
- Who we may exchange your information with
- How we protect your information and keep it secure
- How you can access and correct your information
- Circumstances where your information can be disclosed without consent
- How you can complain about a breach of privacy
Freedom of Information
As a private company GCH is not subject to the provisions of the Freedom of Information Act 1992 however will consider any formal request for organisational information on a case-by-case basis.
A client may make a formal request for all or part of their record by completing and submitting a release of client information request form.
All requests for access to client records or other documentation should be made under the Health Records Act and all requests should be referred to the Chief Executive Officer.
We may deny requests for access in limited circumstances, in accordance with the Privacy Act. If we do this we will tell you why.
We will respond to requests for access within a reasonable period, and in the manner requested by the individual if it is reasonable to do so.
If a decision is made to not give access, an explanation of the reason for this decision will be provided, along with information on how to make a complaint.
GCH is committed to ensuring the safety and wellbeing of children and young people. Our commitment to child safety is detailed within our Child Safe Policy and also embedded in our Code of Conduct.
We recognise the importance of providing a safe, supporting and enriching environment which respects and fosters the rights and wellbeing of children and young people with whom we have contact.
All children, regardless of their gender identity, race, religious beliefs, age, disability, sexual orientation, family or social background, have equal rights to protection from abuse.
GCH supports and respects all children, is committed to the cultural safety of Aboriginal children, and those from cultural and/or linguistically diverse backgrounds, and to providing a safe environment for children living with a disability.
GCH is committed to minimising our environmental impacts through the active promotion of sustainable and environmental best practice.
Our Environmental Policy follows the philosophy of ‘Organisational Commitment and Responsibility to the Environment (OCRE) encouraging staff to reduce, re-use, recycle and regenerate.
Our Sustainable Purchasing Policy provides guidance on reducing the environmental impacts that result from choices made in the purchase of goods & services.
For further information or to request a full copy of our policies please email firstname.lastname@example.org.